We are a group of specialists in fields related to broadly understood IT. We are able to provide products and services at the highest level thanks to our extensive experience gained in many international organizations. We are always open to customer expectations and treat everyone individually to meet specific requirements. A rich network of contacts with specialists in many fields means that there are no challenges for us that we are not able to face. Specially selected liability insurance allows our company to operate effectively and boldly, without the need to constantly fear the consequences of random events. Our civil liability insurance policy with clause 24, i.e. extension of the scope to include damages due to the provision of IT services (“IT Clause”) was issued by Powszechny Zakład Ubezpieczeń (Policy No. available upon cooperation).
We have established cooperation with companies that complement your competencies.
Our services include pre-implementation consultancy of IT solutions used in virtually every industry from production through all services to medicine. The consultation may include functional analysis of solutions (hardware, software or services requirements, e.g. in the cloud) available on the market, which ends with some recommendations as to the implementation of new solutions or the launch of new systems for the client. Services may also include physical assistance or configuration of systems, software or hardware at the customer’s location. If there is such a need, training on the operation of the above systems for the client’s personnel is also conducted. Services are provided in places designated by the clients or remotely from the headquarters of PROITKON.
First contact to identify customer needs and identify the context in any action to act.
We conduct a detailed interview with the client in order to build a model of the client’s organization, his system and so that he can choose the solution best suited to his situation.
Using our experience and rich business relationships with our partners, we conduct an analysis of existing solutions. We tailor the solution to customer needs and build the offer model.
We present the best solution for our clients. We are open to meetings at our client or in another convenient place. Presentation through a video conference channel is also possible..
We are open to the comments of our customers. If comments are submitted to the offer, we will adapt the solution to meet the client’s requirements.
We submit the ready accepted solution for implementation. Depending on the type of service, the implementation is carried out at the customer’s premises or remotely after receiving the necessary access. We conduct trainings at the client’s premises or facilities adapted to provide this type of service.
After successful implementation, we verify the correct operation of the solution and make the necessary optimizations so that the solution meets all customer requirements and meets his expectations.
The implemented solution is handed over to the customer for full operation along with the necessary documentation and training required.
We do not leave customers alone. We provide support to our clients in the scope of implemented solutions and training, and we remain at our disposal in the event of new client needs. Always ready to provide services at the highest level.
Clients who trusted us
Proitkon time counters
IT Infrastructure Management
database infrastructure management and optimization (MS SQL)
IT systems audits
implementation ofe information security management and privacy protection systems